Clear, Quick, Reliable Answers

Our Customer Experience Team is available 7 days a week and we offer 2 ways to get in contact.Email and Chat . We try to reply quickly, so you need not to wait too long for a response!.

Yep! On any page where we ask you to enter your address, phone number, or credit card information, we use secure socket layer (SSL) to encrypt the communication.

After your payment is verified ,it take upto 24 hours to process and ship your oder.This does not include weekend or holiday.Purchases made after 11 am PST will not be shipped out until the next business day.if your oder 11am PST on a Friday,your oder will likely be shipped out on the following Monday.

Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to cartsy.redq.io system for your order.

There is a 4,90 € delivery fee for deliveries in Germany.